Wednesday, February 11, 2009

Best Western

On February 4 I made a reservation at the Best Western in Park City UT for a Feb 15 stay; I called the hotel directly rather than through the 800 line. I called back just now to cancel it and they said that, for a cancellation less than 30 days in advance, I would forfeit payment for one night plus taxes. Interesting, in that I made the reservation only 10 days in advance; also, no one mentioned that to me when I made the reservation.
I said "If you charge me, I'll call Visa and dispute the charge". The girl put me on hold for a minute, came back and said rather huffily "All right, sir, we won't charge you", and hung up.

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