Sunday, February 15, 2009

Not always right

After about 20 years in sales and customer service, I've had some customers who clearly had some kind of mental incapacity. I'm pleased to see from www.NotAlwaysRight.com that I'm not the only one who gets these customers. Of course, sometimes I'm a customer too....

I saw one tale in which the cashier said, "That will be $60.23."
The customer replied, "Ah, 6023, that was a good year."
Cashier: "You remember the year 6023?"
Customer: "Don't tell anyone."

I do that kind of thing myself fairly frequently. This particular case, if I recall correctly, happened in California, so it probably wasn't me. But you never know--maybe it just wasn't me yet.

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